Since its inception in 2011, Shared Services Forum (SSF) – India has recognized the innovative initiatives, benchmarks and winning practices of organizations.

In order to acknowledge, celebrate, recognize and honour exemplary achievements in transformative strategies and process management by organizations and by individuals, SSF India has been conferring SSF Excellence Awards, Recognition and Felicitations for the last 10 consecutive years.

These awards are designed to recognize contributions by Companies & Individuals that are broadly comparable. They have been considered as an industry benchmark by the past recipients who have leveraged the win to showcase it to their clients, their parent companies, to peers and to the industry.

SSF Excellence Awards, Recognition and Felicitations are an integral part of our flagship Annual Conclave held in different cities across the country every year. Besides being benchmarks for the industry, these awards are important to encourage organizations and people to innovate, adopt shared services or deploy best practices as an effective business strategy to deliver business value.

10th Annual Excellence Awards, Recognition & Felicitations


The Shared Services Excellence Awards are designed to recognize contributions by Companies and Individuals/ Professionals that are broadly comparable.


Category 1: Shared Services organizations that have One or Multiple Service Functions (Finance & Accounting (F&A), Human Resource (HR), Supply Chain Management, Operations, Customer Life Cycle Management, Information Technology Services, etc.) and have Achieved Excellence in Business Service

  • a. Excellence in Business Services
    – India Servicing

  • b. Excellence in Business Services
    – International Servicing

Category 2: Shared Services organizations or Corporate Functions pf India or Multinational organizations, that have successfully Delivered Business Impact/Achieving Business Excellence through any of the following:

  • a. Digital Transformation delivering Business Impact

  • b. Customer Experience Management delivering Business Impact

  • c. People Practices delivering Business Impact

  • d. Leveraging Process Discipline & Innovation in any of the Service Functions

Category 3: For Outsourcing Services Providers (BPM & IT)

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    Effective Business Process Transformation for a Client Organization delivering Business Impact: Presenting a Client Case Study demonstrating value delivery


Successful Launch of Business Services Strategy through In-house or Outsourced Shared Services


To recognize and honor stellar contributions of Distinguished Individuals, who are the key leaders to build the Shared Services & Business Process Transformation at the Company level as well as create Impact at the Industry Level

  • a. BPM Achievers in Global India

  • b. Pioneering & Visionary Leaders


11th SSF Excellence Awards, Recognition & Felicitations 2020-21


Eminent Jury Panel

V V Ranganathan
Co-Founder & Chairman
Compassites Ventures Inc

Ram S Ramasundar
Corporate Advisor & Mentor
Former CFO – Hindustan Unilever

T Chandrasekar
Chief Financial Officer

Awards & Recognition for Excellence in Shared Services (2011-2020)

The Annual Conclave serves as the platform for recognizing and awarding Organizational Achievements and Professional Excellence, thus setting benchmarks for the industry, and to encourage organizations and individuals to innovate, adopt shared services or deploy best practices as an effective business strategy to deliver business value.

SSF Excellence Awards & Recognition for Organizations

Winning Moments Captured… (2011 to 2020)

THE HALL OF FAME – SSF Felicitations of BPM Achievers in Global India


THE HALL OF FAME – SSF Felicitations of Pioneering & Visionary Leaders


About the Organizers

Shared Services Forum (SSF) India

SSF is a pioneering, interactive platform of Business Process Practitioners & Experts, and Industry Veterans with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

We ideate and synthesize ‘best in context’ practices for successful transformation of business process in the corporate world. SSF began its journey in 2011 for the purpose of sharing of knowledge which was resident with a few leaders of the shared services and outsourcing industry.

Contact Us

Shared Services Forum
Corporate Office:
D-75, Malviya Nagar,
New Delhi – 11 00 17, India
Mobile No. : +91-98 9999 0344

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